Work
About
Achieved a 100% task success rate in user testing and met the highest web accessibility standard (WCAG 2.1AA)
UX/UI Design
Website
Government
Faced with a 40% cart abandonment rate, I redesigned the checkout flow to address user pain points. By simplifying the process, optimizing for mobile, and adding features.
Onboarding
Growth
UX Design
Faced with a 40% cart abandonment rate, I redesigned the checkout flow to address user pain points. By simplifying the process, optimizing for mobile.
Booking
Design
Faced with a 40% cart abandonment rate, I redesigned the checkout flow to address user pain points. By simplifying the process, optimizing for mobile, and adding features like autofill and error validation.
Checkout
Conversion